WARNING: Long post ahead.
It's sad and disappointing to hear the news (from wheninmanila) regarding the robbery at Club Balai Isabel that took place last Saturday, February 13. We also stayed there the weekend before, February 7 & 8. The place was indeed great and relaxing. The food was, uh-okay. The view makes it all worthwhile, especially seeing Taal Volcano right where you're at. The downside though is their customer service. They totally lack on that, which, I think, is the most essential part.
Reception Area